Client dispute
“I never authorised that.”
Illustrative scenarioWhat happens
A client's AI agent, acting under a standing mandate, instructs the bank to sell an equity position and wire CHF 2 million to an external account. The bank executes.
What goes wrong
Two days later the client says they never authorised it. The evidence sits in the agent platform's logs, the order system, the screening tool and the core banking system, owned by different teams in different formats. Piecing it together takes weeks of emails, and the relationship suffers in the meantime.
What Sigillor produces
One sealed record for the transaction: the client's signed mandate and its limits, the agent's instruction, the bank's checks and their outcomes, and the booking reference, all time-stamped and tamper-evident. It can be retrieved by transaction ID, so the facts can be established in hours rather than weeks.
Who uses it
The relationship manager, Legal and Compliance and, where needed, the client and their counsel.